Reel Warranty/Repair

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Maximum Purchase:
1 unit



  • All reels are backed by our lifetime warranty to the original owner.  
  • Damage by dropping, treading on, or otherwise striking the reel is not covered under warranty.
  • Normal wear and tear is not covered under warranty.  This includes but is not limited to bearings and other moving parts.
  • Saltwater damage is not covered under warranty.  We highly suggest rinsing all products after use in saltwater.

After the repair request has been submitted, please send the Reel to the following address:

Allen Fly Fishing
565 Commerce St Ste 100
Southlake TX 76092

The repair fee will cover any services performed on the reel, internal parts, and is inclusive of return postage, with the exception of major component replacement such as the frame or spool. If an alternate address is required for return, please note this in the package.

Additional Details


1 Review

  • 5
    This is why I buy from Allen

    Published by Ken on 11th Sep 2016

    I sent my original Trout Series Reel in for a repair as the drag had become a little sticky. I mailed it out from Australia and after about 10 days I received an email saying they couldn't repair the reel. Instead, Allen sent me a new CURRENT model of the reel! You can't beat that for service. They have a loyal customer for life and I've told my fly fishing friends about my great experiences with this company. It's good to know that companies like this are still out there.